1. Scope of Cookie Policy and Data Controller
This Cookie Policy has been prepared by MOSERRA ("Company") to inform users about the cookie technologies used on our website, mobile platforms, and all related digital services. It is developed in compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.
As a globally operating software agency, it is our priority to protect the privacy of users who visit our digital assets and to maintain a transparent data processing process. This document covers the types of cookies used, the purposes for which they are processed, and how you can manage your preferences.
2. Types of Cookies Used and Technical Details
The following categories of cookies are actively used on our platforms during your visit:
- Strictly Necessary Cookies: Essential for the basic functionality of our website (session management, security verification, form submissions). Disabling these cookies may cause certain sections of the site to become non-functional.
- Performance and Analytics Cookies: Allow us to anonymously analyse visitor traffic, understand which pages attract the most interest, and identify technical errors (e.g. 404 pages).
- Functional Cookies: Remember your preferences such as language settings, regional information, or customised display configurations to provide you with a personalised experience.
- Targeting and Advertising Cookies: Used to deliver content relevant to your interests and to measure the effectiveness of our marketing campaigns.
3. Purposes of Cookie Use
MOSERRA processes cookies for the following strategic and technical purposes:
- Ensuring the technical security of the platform and preventing malicious attempts.
- Optimising the user interface (UI) and user experience (UX).
- Statistical reporting of usage trends related to our software services.
- Maintaining language and regional compatibility in accordance with global accessibility standards.
- Supporting the proper functioning of enquiry and support forms (including the [email protected] channel).
4. Third-Party Cookies and Data Transfers
To enhance our service quality, analytical tools from global service providers such as Google Analytics or LinkedIn Insight Tag may be used. These third-party providers may place their own cookies on your device. Such cookies are subject to the respective provider's own privacy policies, and the data collected may be transferred internationally depending on server locations.
5. Managing Cookie Preferences
Users may customise their preferences via the "Cookie Panel" displayed on their first visit to our website. Additionally, you can block all cookies or delete existing ones through your browser settings (Chrome, Safari, Firefox, etc.).
Important Note: Disabling strictly necessary cookies may cause certain features within the MOSERRA digital ecosystem (such as access to the client portal) to stop working.
6. Policy Updates and Contact
This policy may be updated periodically due to technological developments, regulatory changes, or changes in our agency's range of services. The updated version becomes effective for all users from the moment it is published on our website.
For detailed questions regarding our use of cookies, please contact us at . For physical correspondence, our registered address is: Zafer, Adile Naşit Blv. No: 1/F Kat: 6 Daire:59, 34512.
The competent authority in case of legal proceedings: İstanbul Merkez (Çağlayan) Mahkemeleri ve İcra Daireleri.