Moserra has developed a comprehensive CRM software to facilitate the international patient management for companies in the health tourism sector. This project aims to digitize the entire patient journey, from the moment of first contact to post-treatment and accommodation processes.
- Offers the ability to collect and manage requests from international patients coming through various channels such as WhatsApp, Instagram, and web forms in a single hub.
- Ensures easy tracking of financial transactions for patients from different countries through multi-currency support.
- Balances the workload among team members with the automatic task assignment feature and helps ensure timely completion of processes.
- Creates a detailed patient profile by recording all interactions during and after patient treatment and accommodation.
- Provides quick access to patient information and enables effective communication thanks to the centralized database offered by the system.
This CRM software we have developed allows health tourism agencies to increase their operational efficiency and maximize patient satisfaction. As Moserra, we contribute to the growth of our clients with our industry-specific solutions.
