1. Data Controller and Scope
MOSERRA SOFTWARE LLC, a limited liability company organized in Missouri, USA, is committed to the security and confidentiality of your personal data. This Disclosure explains the purposes for which your personal data is processed within the scope of our software solutions, project management processes, and digital platforms, with whom it may be shared, and what rights you have. It is based on applicable U.S. federal and state privacy laws (for example, the California Consumer Privacy Act - CCPA/CPRA) and Federal Trade Commission (FTC) requirements.
2. Categories of Personal Data We Collect
The following categories of data may be processed within the scope of your commercial or technical relationship with us:
- Identity Information: Full name and, where required, company or tax information.
- Contact Information: Email address (including correspondence via [email protected]), telephone number, and correspondence details relating to 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2444, USA.
- Commercial Transaction Information: Project details, order and invoice records, payment history, and contractual documents.
- Technical and Security Information: IP address, device and browser information, system log records, cookie data, and access authorization information.
- Support Data: Contact forms, support tickets, and records relating to resolution processes.
3. Purposes of Processing Personal Data
Your data is processed by MOSERRA SOFTWARE LLC for the following purposes:
- Delivery of software development, digital transformation, and consulting services.
- Management of contractual processes and continuation of commercial activities.
- Conducting customer support operations and improving service quality.
- Ensuring information security and preventing fraud and abuse.
- Financial, accounting, tax, and legal affairs management.
- Fulfilment of notification and record-retention obligations arising from applicable law.
4. Methods of Collection and Legal Bases
Your personal data is collected through our website, email, telephone, or written forms, directly from you or through automated means such as cookies. Processing relies on the following bases:
- Performance of the contract with you or of the service you have requested;
- Compliance with legal obligations under applicable federal and state law;
- Our legitimate business interests, provided they do not override your rights;
- Your consent, where required.
5. Sharing, Transfers and Retention Period
We do not sell your personal data for money. To the extent necessary for service continuity, your data may be shared with our business partners, cloud infrastructure and payment service providers, and legally authorized public authorities. Our infrastructure providers may be located outside the United States, in which case appropriate contractual and technical safeguards apply. Your data is retained in our secure systems until the applicable legal retention periods expire or the purpose of processing ceases to apply.
6. Your Rights and How to Apply
Depending on your state of residence and applicable law, you may have the right to know and access the personal data we hold about you, to request its correction or deletion, to opt out of the sharing of your data and of targeted advertising, and not to be discriminated against for exercising your rights. Please submit your request to [email protected] or send a written application to our registered address at 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2444, USA. Requests are answered after your identity is verified, within the period required by applicable law (generally 45 days).
Governing law and venue: State of Missouri, USA law; courts located in Cass County, Missouri.